Shipping Policy
Orders are processed within 3–5 business days. Each teapot is carefully packaged to ensure it arrives safely.
Domestic Shipping:
We ship within the United States via USPS or UPS. Shipping rates are calculated at checkout based on destination and package weight. A tracking number will be provided once your order ships.
International Shipping:
We offer international shipping to most countries. Rates are calculated at checkout, and delivery times may vary depending on the destination and customs processing. Please note that international customers are responsible for any customs duties, taxes, or import fees imposed by their country.
If you have any questions about shipping or don’t see your country listed at checkout, feel free to contact us directly.
Return Policy
We accept returns within 14 days of delivery. Items must be unused and in their original packaging. To initiate a return, please email us with your order number and reason for return.
If the item arrives damaged, please contact us within 5 days of receipt with photos of the damage so we can arrange a replacement or refund.
Return shipping costs are the responsibility of the customer unless the return is due to damage or a fulfillment error on our part.
